Terms of service
Terms of Service – Day-Impex Ltd
Company Number: 00415552
Websites: www.day-impex.co.uk www.virkon-disinfectants.co.uk
Last Updated: 1 December 2025
Overview
Welcome to Day-Impex! The terms “Day-Impex”, “we”, “us”, and “our” refer to Day-Impex Ltd, which owns and operates these websites and online stores.
These websites, together with their content, features, products, and tools (the “Services”), are provided to you by Day-Impex Ltd.
Our online stores are hosted by Shopify, which enables us to deliver these Services securely and efficiently.
These Terms of Service (“Terms”) set out your rights and responsibilities when using or purchasing through our Services. Please read them carefully, as they contain important information about your legal rights, warranties, and limitations of liability.
By visiting or using our Services, you agree to be bound by these Terms and our Privacy PolicyIf you do not agree, you should not access or use our Services.
1. Access and Account
By agreeing to these Terms, you confirm that:
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You are at least the age of majority in your country of residence; and
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You have given permission for any minor dependents using your device to access the Services.
You may be asked to provide certain information (e.g. email, billing, shipping, and payment details) to use our Services or make purchases. You agree that all information provided is accurate, current, and complete, and that you have the authority to provide it.
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. You may not transfer, sell, or license your account to anyone else.
2. Our Products
We strive to describe our products as accurately as possible. However, colours and appearance may vary depending on your device settings and screen type.
We do not guarantee that any product or service will meet your expectations or appear exactly as displayed online.
All descriptions, specifications, and prices are subject to change without notice. We may discontinue any product or limit availability to certain customers, regions, or jurisdictions at our discretion.
3. Orders
Placing an order constitutes an offer to purchase. Day-Impex reserves the right to accept or reject any order at our discretion.
Your order is not accepted until we have processed your payment and issued an order confirmation.
Please check your order carefully before submitting, as we may be unable to cancel or amend it once accepted. If we cannot accept your order, we will notify you by email or telephone.
All purchases are subject to our Refund Policy
You confirm that your purchases are for personal, domestic, or internal business use only, and not for resale or export unless expressly agreed in writing.
4. Prices and Billing
All prices are shown in GBP (£) and may change without notice. The price charged is the one displayed at checkout at the time of order confirmation.
Unless otherwise stated, prices exclude VAT, shipping, and customs or import charges.
We may occasionally offer promotions or discounts governed by separate terms. Where such terms conflict with these, the promotion terms apply.
You agree to provide accurate and up-to-date billing and payment information. By submitting payment details, you confirm that:
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You are authorised to use the payment method provided.
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You will pay all charges incurred, including applicable taxes and delivery costs.
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You will update payment details as needed to avoid delays in processing.
5. Shipping and Delivery
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Risk of loss and title to goods passes to you when products are transferred to the delivery carrier.
Please see our full Shipping Policy for detailed terms, including business-to-business provisions.
6. Intellectual Property
All content, design, trademarks, graphics, text, and other material on our Services are owned by Day-Impex Ltd, its affiliates, or licensors, and protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You must not reproduce, modify, distribute, display, or exploit any content without our prior written permission.
“Day-Impex”, our logos, product names, and designs are trademarks of Day-Impex Ltd. Shopify’s name and trademarks belong to Shopify Inc. All other trademarks are the property of their respective owners.
7. Optional Tools
We may offer access to tools or features provided by third parties. These are provided “as is” and “as available”, without warranty or endorsement.
Your use of any such tools is entirely at your own discretion and subject to the third party’s own terms of use.
8. Third-Party Links
Our Services may include links to third-party websites or resources. We are not responsible for their content, accuracy, or practices.
Your use of third-party sites is at your own risk. Please review their terms and privacy policies before engaging in any transaction.
9. Relationship with Shopify
Our stores are powered by Shopify, which provides the e-commerce platform enabling these Services.
However, all sales and transactions are directly between you and Day-Impex Ltd.
By using the Services, you acknowledge that Shopify is not responsible for any sales, injuries, or losses arising from products purchased from us.
10. Privacy Policy
Your privacy is important to us. All personal information collected through the Services is handled in accordance with our Privacy Policy.
Shopify may also process some of your data to provide and improve its platform. Please review both our and Shopify’s privacy policies to understand how your data is used and protected.
11. Feedback and User Content
By submitting feedback, reviews, or suggestions (“Feedback”), you grant Day-Impex a perpetual, worldwide, royalty-free licence to use, reproduce, and distribute your Feedback for any lawful purpose, including improving our Services.
You confirm that you own or have the rights to any Feedback you submit and that it does not violate any third-party rights or laws.
We may remove or edit any Feedback that we consider unlawful, offensive, or misleading.
12. Errors and Omissions
Occasionally, information on our websites may contain typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, or availability.
We reserve the right to correct these errors or cancel affected orders at any time without prior notice.
13. Prohibited Uses
You may only use the Services for lawful purposes. You agree not to:
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Violate any laws or regulations;
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Infringe intellectual property rights;
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Upload or transmit harmful code or malware;
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Engage in harassment, abuse, or defamatory behaviour;
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Mislead others or impersonate another person; or
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Interfere with the operation or security of the Services.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms.
14. Termination
We may suspend or terminate your access to the Services at any time, without notice, if we believe you have breached these Terms.
Termination does not affect any rights or obligations that have already accrued prior to that date.
Sections relating to intellectual property, limitation of liability, indemnity, and governing law will survive termination.
15. Disclaimer of Warranties
Except as expressly stated, our Services and products are provided “as is” and “as available”, without any express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Services will always be error-free, uninterrupted, or secure.
16. Limitation of Liability
To the fullest extent permitted by law, Day-Impex Ltd and its affiliates will not be liable for any indirect, incidental, or consequential damages, including loss of profit, data, or business opportunity, arising from your use of our Services or products.
Our total liability to you for any claim shall not exceed the amount paid for the product giving rise to the claim.
17. Indemnification
You agree to indemnify and hold harmless Day-Impex Ltd, Shopify, and their affiliates, officers, and employees against any claims, damages, or losses arising from your breach of these Terms or misuse of the Services.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder will continue in full effect.
19. Entire Agreement and Waiver
These Terms, together with our other published policies, form the entire agreement between you and Day-Impex regarding your use of the Services.
Any failure by us to enforce a right under these Terms does not constitute a waiver of that right.
20. Assignment
You may not transfer your rights or obligations under these Terms without our written consent.
We may assign our rights or obligations at any time without notice.
21. Governing Law
These Terms and any related transactions shall be governed by and construed in accordance with the laws of England and Wales.
You agree that the courts of England and Wales will have exclusive jurisdiction over any dispute arising under or in connection with these Terms.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes to These Terms
We may update or amend these Terms from time to time. The latest version will always be available on our website.
Material changes will be communicated in accordance with applicable law. Continued use of the Services after any change constitutes your acceptance of the revised Terms.
24. Contact Information
Questions about these Terms should be sent to:
Day-Impex Ltd
Address: Station Works, Earls Colne, Colchester, Essex, CO6 2ER
Tel: 01787 223232
Company Number: 00415552
