Frequently asked questions

Find answers to common questions about our products and services.

Day-Impex supports organisations across several sectors including:

  • Pharmaceutical and biotechnology companies
  • Universities and research laboratories
  • Healthcare and hygiene providers
  • Cryogenic and laboratory equipment distributors
  • Animal health and veterinary sectors
  • Aquatic and specialist scientific markets

Yes. Day-Impex manufactures and owns theย DILVACย range of vacuum-insulated Dewar flasks, used in laboratories and cryogenic applications worldwide. The DILVACยฎ range is designed for the safe handling and storage of cryogenic liquids and has been used by laboratories and research facilities for decades.

Day-Impex supplies a broad portfolio of products including:

  • Cryogenic Dewar flasks
  • Laboratory equipment and accessories
  • Hygiene and biosecurity products
  • Disinfectants for laboratories and animal health environments
  • PPE and laboratory safety equipment
  • Scientific consumables

Products are supplied to distributors, laboratories, universities, and specialist industries.

Yes. Trade accounts are available for distributors, laboratories, research institutions, and approved business customers.

Opening a trade account allows customers to:

  • Place orders directly with Day-Impex
  • Access trade pricing
  • Receive dedicated customer support

To open an account, customers can request and complete aย trade account application form.

Yes. Day-Impex supplies products to customers globally through a network of distributors and direct sales.

Products are regularly supplied throughout:

  • The United Kingdom
  • Europe
  • Asia
  • The Middle East
  • Other international markets

Shipping arrangements can be discussed depending on the destination and order requirements.

Orders can be placed by:

  • Emailing our sales team
  • Contacting us directly by phone
  • Ordering through our online store (where available)

For trade customers, orders are typically processed through an approved trade account.

Yes. Day-Impex holds stock in the UK to support regular supply to customers and distributors. Where products are manufactured or supplied to order, delivery schedules will be confirmed at the time of ordering.

Yes. In addition to the standard product range, Day-Impex can assist customers with sourcing specialist products within the pharmaceutical, laboratory, hygiene, and scientific sectors.

Customers can contact Day-Impex by:

  • Email
  • Telephone
  • Website enquiry form

The team is available to assist with product information, quotations, technical guidance, and account enquiries.